What should I do? I would keep asking because I was told I would be given one so I know they can do it. It was an issue before so we helped players, now it is resolved and if you don't get code with the game, you need to contact the retailer only." Now, we can not provide any code for this game if you have bought this from Steam. Originally posted by ChisWaywastaken:I got the response that "This was the old story. this game is worth it and i know you want to play it. hopefully i get my key and you do as well. this is exactly how i did it and i am waiting for a key to be emailed to me. IF you have your proof of purchases, steam support reference code and you don't take no for an answer you will get escalated and they will email you a CD KEY. you will have an email from steam to view your ticket and grab this code when needed. you will get this as soon as you finish filling out your steam support ticket. YOU DO NOT NEED TO ACTUALLY TALK TO STEAM BUT YOU MUST HAVE THIS REFERENCE NUMBER FROM YOUR SUBMITTED REPORT TICKET TO STEAM. copy and paste the reference code you got from the steam support ticket when they ask for your reference number or whatever from steam. they will and can escalate your case to their concerned team. THIS PART TOOK ME 3 HOURS BE READY TO WAIT AND BE POLITE. if they do not say yes continue to ask and tell them you have already talked to steam. explain your situation and ask for a CD key. Step 4: wait for your live chat service to begin with EA. ATTACH THESE PROOF OF PURCHASES WHEN FILLING THE TICKET. SCREEN SHOTS FROM WITHIN THE STEAM CLIENT/ APP WILL NOT BE ACCEPTED. Go take a screen shot of the receipt emailed to you by steam and take a screenshot of your receipt on steam IN A BROWSER. Step 3: fill out a support ticket on EA choose the live chat options. this will connect your steam and EA accounts. than click the steam logo after you click sign in. Step 2: go to EA.com and sign in, if you are signed in sign out. Updates to your video and sound card drivers may be required.Step 1: fill out a steam support ticket saying you need a key. Laptop versions of these chipsets may work but are not supported.
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